ME Skin Care is a leading online store. We provide an unparalleled selection of quality products, an easy shopping experience, fast shipping, and exceptional customer service. Check out our collection today.
As part of our ongoing commitment to excellent customer services, we’ve compiled a list of frequently asked questions with their accompanying answers. If you’re looking for additional information - get in touch today.
Orders are processed in a day and once the order is dispatched to you it may take up to 5 - 7 working days to reach you.
Please ensure that you choose your products carefully as we are not obliged to exchange or refund for change of mind.
If you purchase an incorrect item or have a change of mind, you will be responsible for paying for your own shipping costs for returning your item back to our store. Shipping costs are non-refundable.
When purchasing through ME Skin Care Online Store, all orders are final. We cannot accept returns for exchange, refund or credit except under special circumstances (see below)
We will only exchange an item in the event of receiving an incorrect shipment from us due to our error. Please contact us immediately to rectify the situation.
The item must be unused and in the same condition that you received it. It must also be in the original packaging. We also require a receipt or proof of purchase.
We will arrange directions to ship the item back to our store at our expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your 'incorrect' item. We will then process the correct item for shipment to you at our expense.
Due to the nature of our products and for hygienic reasons our products are exempt from being exchanged or refunded.